Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
OK, how do you receive channels on this TV?
Through cable box and use cable remote to change channels?
NOTE: Phone call or any other offer is automated and not sent by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.
OK, it seems cable box is sending out over size picture signals to TV, please find a button on cable remote labeled as Size or Zoom or HDzoom or Format or Aspect etc, push that button a few times to get different size picture settings to get best fit picture on TV.
Please reply back with the result
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