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How do I eliminate Led, Full Hd,MCI 120,Dolby

Customer Question
How do I eliminate...

How do I eliminate Led, Full Hd,MCI 120,Dolby Digital,TripleXD,Clear Voice,Sterio Speaker,Hdmi,USB20 from appearing on the bottom of my TV screen.

Technician's Assistant: What's the make and model of your tv, and can you guesstimate how old it is?

Its approximately 3yrs old. 22LF4520 505MXLS5N796 L G

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

TV menu seems ok. I don't know about what you mean sources/inputs. This same happened about a year ago, but I don't remember how the Tech. got me out of it. I'm 87 yrs old, so bare with me.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

This happened this morning as soon as I turned it on.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

It is hooked up to a Tivo but they say it again its the TV.

Submitted: 11 months ago.Category: TV
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Answered in 4 minutes by:
9/19/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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TV Technician: Jack, Technician replied 11 months ago

Note that myself I do not send those $26 phone offers that you will receive , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just decline if you don`t want it .

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TV Technician: Jack, Technician replied 11 months ago

I can see you looking at my replies , need help with this ??

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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