TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Unfortunately I just got a vizio but was broken on the

Customer Question
Unfortunately I just got...

Unfortunately I just got a vizio but was broken on the installation

Technician's Assistant: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?

There is spares parts

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

E- SERIES 70 4k ultra HD

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

HOME TEATHER DYSPLAY

Technician's Assistant: Anything else you want the Expert to know before I connect you?

The panel is completely black

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 hours by:
9/19/2017
TV Technician: Dan, Master Tech and Repair Facility Trainer replied 11 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Where did you purchase the TV? How old is it?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have no picture on My vizio 4K ultra hd smart cast
I have no picture on My vizio 4K ultra hd smart cast tv--screen has … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have a Vizio E Series 4K Ultra HD TV. Yesterday evening it
Hello I have a Vizio E Series 4K Ultra HD TV. Yesterday evening it kept saying NO SIGNAL on every channel I turned to. Then a picture would come on for may 20 minutes, then nothing...no signal. Around… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I bought a Vizio 55 inch D series 4K Ultra HD TV yesterday
I bought a Vizio 55 inch D series 4K Ultra HD TV yesterday but I can't figure out how to get it in 4K resolution because it keeps telling me that it's in 1080P so how do I get it from 1080p to 4K … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just purchased a Vizioi 4k ultra HD home theater display
I just purchased a Vizioi 4k ultra HD home theater display 50" E series. I have dish net work and I don't know where to plug the coaxial plug from dish to the TV. I don't see any coaxial plug ins. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I just purchased a 50" E-Series Vizio TV with 4K Ultra HD
I just purchased a 50" E-Series Vizio TV with 4K Ultra HD and I want to mount to an already installed SXDP5 Wall Mount. What specific screws are needed? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
It keeps changing inputs and not even touching the remote.
It keeps changing inputs and not even touching the remote … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
How do I get my dish network hooked up to my new vizio tv.
How do I get my dish network hooked up to my new vizio tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Our 2016 Panasonic 4k Ultra HD TV won't turn off and the
Our 2016 Panasonic 4k Ultra HD TV won't turn off and the remote doesn't respond at all after a minute or so. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Where can i get a remote for vizio 60 inch e series model
where can i get a remote for vizio 60 inch e series model #E60 … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
What is the diffrence between smartcast M-series ultra HD
what is the diffrence between smartcast M-series ultra HD HDR xled plus display and E series 4K ultra HD smart cast display … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Having trouble installing 4k ultra hd tv, Vizio E series 43"
TV menu comes up on screen, can select source but get no signal. The signal is coming from an analog cable through a converter … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Vizio 70 inch e series a have a black line about 3 inches
vizio 70 inch e series a have a black line about 3 inches from left side that runs from top of screen to bottom just purchased just turned on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
On the bottom of our tv there is a pop up that disappears
on the bottom of our tv there is a pop up that disappears and re-appears and i wasnt it to go away … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Can a screen be replaced on a 65" Samsung flat screen tv,
can a screen be replaced on a 65" Samsung flat screen tv … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Just purchased Vizio M65-D0. Have not opened box. Serial #:
Just purchased Vizio M65-D0. Have not opened box. Serial #: LAUAUAAS1701361. Can you tell me the year mfg--The complete description of TV--SKU# ***** whether this TV has HDR and HD etc. The box of onl… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am considering buying a new top of the line tv- I'm
I am considering buying a new top of the line tv- I'm deciding between OLED and the top Sony FALD /LCD.I saw an OLED upscale a Blu Ray in Best Buy and it looked awful- the motion was stuttery. I've ha… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Need advice on Sharp LC70EQ10U. On 10-24-2015 I purchased
Need advice on Sharp LC70EQ10U. On 10-24-2015 I purchased this 70" Sharp LED TV with Quattro from Best Buy for $1,300. Original price said $2,000. It's new, not a returned item. For a bundled price of… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 4 day old Vizio P-Series 70 in. Ultra HD Full-Array
I have a 4 day old Vizio P-Series 70 in. Ultra HD Full-Array Class LED 1080p 240Hz Internet Enabled Smart HDTV with Built-In Wi-Fi that my son through a Wii handheld remote into...we saved up for a ye… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x