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I'm trying to connect my universal trisonic remote

Customer Question
Hi, I'm trying to...

Hi, I'm trying to connect my universal trisonic remote controller and none of my codes are working

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

It's an emerson tv and I tried using codes that I was given by the trisonic company because my controller didn't come with a manual. None of the codes seem to be working

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

This is my first time trying to use a universal controller.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just started trying to set up the controller to the tv today

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I guess if they know what codes work?

Submitted: 10 months ago.Category: TV
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Answered in 4 hours by:
9/19/2017
TV Technician: Pete, Electronic Engineer replied 10 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,584
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 10 months ago

What is the model number of your Trisonic remote control?

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TV Technician: Pete, Electronic Engineer replied 10 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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