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Un46eh5000f stop working and will not work with remote,

Customer Question
Un46eh5000f stop working and...

Un46eh5000f stop working and will not work with remote

Technician's Assistant: What's the model number of your TV? How old is it?

Un46eh5000f two years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

One day

Submitted: 10 months ago.Category: TV
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Answered in 5 minutes by:
9/19/2017
TV Technician: Aric, Technician replied 10 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,773
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 10 months ago

Are you saying that the TV will neither work with the remote, nor the controls on the set itself?

What exactly is the TV doing- are there any signs of life (power light lit or blinking- anything display on the screen)?

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TV Technician: Aric, Technician replied 10 months ago

Do you need assistance with the question you posted?

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