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How do i get the battery out of an s6 phone? 1 year, its a…

Customer Question
How do i get...

How do i get the battery out of an s6 phone?

Technician's Assistant: How old is the phone?

1 year

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Its a phone.samsung word keeps pulsating and i cant turn it off

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing i just looked at it and thats what the screen was doing. the blue light is on at the top left as well.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I need to use my phone and it wont do anything so if i take the battery out and put it back in it will reboot.

Submitted: 11 months ago.Category: TV
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Answered in 4 hours by:
9/19/2017
TV Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,628
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 11 months ago

You should try pressing and holding the power button for 1 minute to reset your S6 phone.

The battery is non-removable.

If you do need to remove the battery then it requires some advanced technical skills:

https://www.etradesupply.com/blog/how-to-change-your-galaxy-s6-and-s6-edge-battery-in-5-steps/

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
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