Facing TV Problems? Ask a TV Technician.
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First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting, if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:
(#) symbol under the 9 key
Find any buttons with those labels and use them to attempt to correct the picture size. If you are unable to find those buttons, or they don't help, then the settings are hidden deeper in the Cable Box and I will need the BRAND and MODEL of the cable box.
Please view my reply and try those steps to proceed.
Okay thanks. If the issue is still there, I will pull up the DISH instructions to change the Aspect ratio. Let me know.
Okay hang on.
Click the link below and select your DISH remote. Then follow instructions on the page to set the Picture Size. Let me know what happens:
You just posted over my answer. Please view my last reply which was moved off the page (scroll up the page).
Okay thank you.
Okay I can't help then. Sorry.
You found the format under the number 7 digit i take it ?
Dish remotes all have it at the same location and with a star on it
Aric opted out by the way