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I can no longer get Netflex. I called Netflex and they said…

Customer Question
I can no longer...

I can no longer get Netflex. I called Netflex and they said you needed to reset something. I have been using net flex for years.

Technician's Assistant: What kind of computer do you have?

Samsong Model #UN32J5205A FXZA

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: TV
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Answered in 3 minutes by:
9/18/2017
TV Technician: D. Sandlin, Hobbyist replied 11 months ago
D. Sandlin
D. Sandlin, Hobbyist
Category: TV
Satisfied Customers: 14,276
Experience: 5 years of repairing communications equpiment in the us Military
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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TV Technician: D. Sandlin, Hobbyist replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Thank you for your reply,
Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

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Customer reply replied 11 months ago
Mac OSX yosemite 10.10.5
Customer reply replied 11 months ago
No
Customer reply replied 11 months ago
forget it.
TV Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 22,288
Experience: 10+ years
Verified

Hi,

I can still see your question available on the question list. Do you still need help with the issue?

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