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I have one question,in my Samsung smart 40 tv,only display…

Customer Question
I have one question,in...

I have one question,in my Samsung smart 40 tv,only display SAMSUNG SMART TV,so it is working or not? let me inform.

Technician's Assistant: Just to clarify, what's the exact make and model of your smart tv?

Model UN40D5550RFXZA SMART TV SAMSUNG

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

NO,YES

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

LAST 3 MONTH

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
9/17/2017
TV Technician: Mike G., Technician replied 11 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,597
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 11 months ago

Let me know when you are ready.....

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