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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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35" Westinghouse: Sleep Timer is "Off" yet the tv keeps

Customer Question

35" Westinghouse: Sleep Timer is "Off" yet the tv keeps turning on and off and on and off . . .
JA: What's the model number of your TV? How old is it?
Customer: O I'll look . . . give me a second
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: W3223 - yes, the TV menu works.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I watched it for about 3 hours tonight and turned the power button off on my cable remote. A few minutes later, the tv came back on and it's been turning on and off every minute or so
JA: Anything else you want the Expert to know before I connect you?
Customer: Nope, that's it.
Submitted: 1 month ago.
Category: TV
Customer: replied 1 month ago.
W3223 - someone gave it to me and I don't know how old it is.
Customer: replied 1 month ago.
Right after I turned the tv off using the cable remote, the tv came back on about 3 minutes later. Then, it began turning on and off within a minute of each other. Then, it began turning on and off within 5 minutes of each other. This last time, it turned off about 10 minutes ago and hasn't come back on yet.
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Does the TV turn on and off at regular intervals or times, or is it random?

Customer: replied 1 month ago.
Randomly. From every 1 minute to every 10 minutes.
Expert:  Pete replied 1 month ago.

Ok, in that case there is either a fault with the built-in power supply preventing it from sustaining a continuous power supply to the TV;

or the power button is sticking on either the TV's control panel or a remote control.

You could try removing the batteries from all remote controls that control the TV, or leave them outside the room to eliminate them first.

If the problem persists, check that the button on the TV's control panel is not sticking.

If the power button on the TV seems ok then the internal power supply board is faulty and will need to be replaced.

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