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Power is lost, 6400, 43" Noting works, I cannot turn on

Customer Question
Power is lost Technician's...

Power is lost

Technician's Assistant: What's the model number of your TV? How old is it?

6400, 43"

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Noting works, I cannot turn on power neither with remote, nor manually

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Worked last night, couldn't turn on this morning

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I have no other information

Submitted: 11 months ago.Category: TV
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Answered in 11 minutes by:
9/17/2017
TV Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the TV.
Is the TV completely / electrically dead?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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