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I recorded several movies in English using my Samsung 4500.

Customer Question
I recorded several movies...

I recorded several movies in English using my Samsung 4500. I recorded them using my dvr on Comcast cable. When I play them back, they are in Spanish. I don't know what I've pressed to cause this. Can you help?

Technician's Assistant: What's the model number of your TV? How old is it?

It's two months old and my book has series 4, 4500, 450D

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tv menu works fine. It's crazy, but I just have this problem on the Harry Potter series of movies.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Nothing happened...I just began to play one of the movies and it was in Spanish, so I played a few moments of all them and they are all in Spanish.

Submitted: 11 months ago.Category: TV
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Answered in 18 minutes by:
9/16/2017
TV Technician: Dan, Broadcast Engineer replied 11 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,598
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
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Hello and welcome to JustAnswer, I look forward to assisting you today. Check bot your recorder and TV to see if you have your Secondary Audio Program (SAP) turned on.

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Customer reply replied 11 months ago
Where will I find the SAP? I've looked with both remotes and am not having any luck.
TV Technician: Dan, Broadcast Engineer replied 11 months ago

It will most likely be in the audio setup menu.

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TV Technician: Dan, Broadcast Engineer replied 11 months ago

In your Samsung it will be in the Audio options menu listed under Multi Track Sound.

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TV Technician: Dan, Broadcast Engineer replied 11 months ago

How are you doing?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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