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My service was just installed about 3 days ago. The TV in my…

Customer Question
My service was just...

My service was just installed about 3 days ago. The TV in my bedroom is not activated AND someone (probably looking for copper cable) pulled the Infinity box off or the house outside my gate.

Technician's Assistant: What's the make/model of your device? How old is it?

It is a Westinghouse 36" TV about 4 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just had my service installed about 3 days ago.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

About the Infinity box in the front yard.

Submitted: 11 months ago.Category: TV
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Answered in 3 hours by:
9/16/2017
TV Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: TV
Satisfied Customers: 22,302
Experience: 10+ years
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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TV Technician: Josh, Technician replied 11 months ago

Do you mean Xfinity?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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