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H I reset my thomosn tv after that I tried to scan but there…

Customer Question
H I reset my...

H I reset my thomosn tv after that I tried to scan but there is no any channel

Technician's Assistant: What's the model number of your TV? How old is it?

Thomson two years old it was working fine i just reset it after that i scannet and run the setup many time but catching only single channel

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu works every thing ok smart tv work

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just go on setting and satrted setup and did reset

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Nothing just it is not acquiring channels

Submitted: 11 months ago.Category: TV
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Answered in 1 hour by:
9/16/2017
TV Technician: Sam Dennis Bradley, Technician replied 11 months ago
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
Satisfied Customers: 173
Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.
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What kind of antanna do you have?
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Customer reply replied 11 months ago
It is cable degital
TV Technician: Sam Dennis Bradley, Technician replied 11 months ago
Ok is it connected to a box or straight to the tv
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Customer reply replied 11 months ago
Straight to the cable connection in wall
TV Technician: Sam Dennis Bradley, Technician replied 11 months ago
Ok when you do the scan is it set to cable sometimes when you reset Tv's they go to antanna by default
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Customer reply replied 11 months ago
i set it to cable but still no channel coming
TV Technician: Sam Dennis Bradley, Technician replied 11 months ago

ok you may have to call you cable provider and see if they cam make shoure your getting a signal if your getting segnal your main board is starting to fail

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Sam Dennis Bradley
Sam Dennis Bradley
Sam Dennis Bradley, Technician
Category: TV
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Experience: Have been repairing tv's since 1981 and always learning and researching the newest technology. Currently operating a TV repair shop online as well as offline.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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