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My television will not turn on, either by remote ormanually…

Customer Question
My television will not...

My television will not turn on, either by remote ormanually with button on the back. it was working fine, until last night .

Technician's Assistant: What's the make and model of your television? And is the remote the same, universal, or for another device?

Model TCP50U50

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Sorry I meat to send model MA21850330 mfg date july 2012 I've unplugged the power from the wall, used different electrical outlet and unplugged and replugged in main power to back of TV

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I just model and mfg date and what I've tried so faar

Submitted: 9 months ago.Category: TV
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Customer reply replied 9 months ago
model TCP500U50 mfg date july 2012 Plasma HD Serial Nos MA21850330 problem started last night, when we went to trun on TV. it would not respons to cable remote, TV remote or manual on/off on back of TV
Customer reply replied 9 months ago
i aslo unplugged the power from back of the TV and repowered, I also changed power to different electrical outlet
Customer reply replied 9 months ago
the television has been powered on a power strip , upgraded last year in energy audit " Tricklestar Advanced Power Strip", i moved to new outlet directly and still no response
Answered in 2 hours by:
9/16/2017
TV Technician: Shahid, Technician replied 9 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,148
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 9 months ago

- Does power indicator on TV turn On solid or blink when press power button?

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Customer reply replied 9 months ago
no
TV Technician: Shahid, Technician replied 9 months ago

OK, sorry about delayed reply, I just came online.

While TV power plugged in working outlet, please press and hold power button on TV itself (not on remote) for 5-6 seconds, does power light on TV blink now?

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Customer reply replied 9 months ago
I'm traveling but my wife tried this twice and the light on TV did not come on or blink
TV Technician: Shahid, Technician replied 9 months ago

OK, one more question, was there any power outage/ lightning/ thunderstorm in area that caused this issue in TV?

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Customer reply replied 9 months ago
No
TV Technician: Shahid, Technician replied 9 months ago

OK, it seems power supply board failure in TV, sorry for this news.

Replacement of power supply board will fix the problem, please click following link to view power supply board image and part number info to search/ google it to get replacement board price info if you have plan to do it yourself..

http://www.shopjimmy.com/panasonic-n0ae5kk00002-p-board.htm

If you are not comfortable working on it yourself then you may please use following link to get list of TV repair shops in area which will help to get repair quote...
http://www.tvrepairpros.com/
http://www.tvrepairman.com/
I'm sorry there is no easy or quick fix for this problem and it is definitely hardware failure that needs defective board replacement to resolve the issue. I trust my input will help you out to make decision about this TV repair or invest that money on new replacement TV.
If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.

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Customer reply replied 9 months ago
do you know what the typical power supply board costs
TV Technician: Shahid, Technician replied 9 months ago

Power supply board is available with following supplier for $38

https://www.tristatemodule.com/N0AE5KK00002-Panasonic-TV-Module-power-supply-MP-p/n0ae5kk00002.htm

Thanks

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TV Technician: Shahid, Technician replied 9 months ago

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