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Around 8p had fox news on. Picture of a BBQ grill stayed on…

Customer Question
Around 8p had fox...

Around 8p had fox news on. Picture of a BBQ grill stayed on the screen but the broadcast was still on. When I changed the channel the picture and sound went out.

Technician's Assistant: What's the make/model of your device? How old is it?

Samsung 18in flat screen. About 8 yrs old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since 8pm tonight. Turned it on and off, tried to change channels.

Submitted: 11 months ago.Category: TV
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Answered in 4 hours by:
9/16/2017
TV Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,586
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 11 months ago

Whats the model number of your Samsung TV?
How do you receive your TV? (e.g. over the air or cable?)

Can you get a picture and/or sound from a DVD player or any other device?

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