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How to disable Dolby digital on model str dh520, Str dh520…

Customer Question
How to disable Dolby...

How to disable Dolby digital on model str dh520

Technician's Assistant: What's the make/model of your device? How old is it?

Str dh520 6yrs.old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Once every week for past year.press and hold power button to clear it

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Have called Sony tech did not help

Submitted: 9 months ago.Category: TV
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Answered in 2 days by:
9/18/2017
TV Technician: Pete, Electronic Engineer replied 9 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,152
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 9 months ago

Dolby Digital will always be used if the sound source has it available and you have the audio set to play through the surround sound speakers.

Turning off the surround sound speakers will disable Dolby Digital from playing through them.

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Satisfied Customers: 20,152
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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