TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I HAVE A 32" VIZIO SMARTCAST SERIES D TV. I DON'T KNOW HOW…

Customer Question
I HAVE A 32"...

I HAVE A 32" VIZIO SMARTCAST SERIES D TV. I DON'T KNOW HOW TO CONNECT A SET OF HEADPHONES

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

VIZIO 32'

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

YES, THE VIZIO . YES TO PROBLEM ON ALL REMOTE

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

SINCE IT WAS NEW

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I AM USING A COMCAST REMOTE TO CONTROL THE TV

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 7 minutes by:
9/15/2017
TV Technician: Aric, Technician replied 11 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,829
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 11 months ago

Please get me the full model number off of the back of the Vizio (for example: D32-E1). Also are the headphones you're planning on using wired- or wireless please?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Just bought a new TV, VIZIO D-series. (32"). Cannot get it
Just bought a new TV, VIZIO D-series. (32"). Cannot get it programed to my Charter cable! HELP … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
Interested in purchase of VIZIO 40" Class D-series 1080p 120
Interested in purchase of VIZIO 40" Class D-series 1080p 120 hz Full Array LED Smart HdTV (D40f-E1) and trying to guard against some of the problems others have encountered with integration with inter… read more
Stephen FS
Stephen FS
Owner of a Video Repair Shop
Bachelors of Science
28 satisfied customers
Nothing. Just wanted to know if I can connect it to Alexia
Nothing. Just wanted to know if I can connect it to Alexia for turning on or off … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Just using my new TV, message Smartcast not available,
Hi, Just using my new TV, message Smartcast not available, unable to exit … read more
Aric
Aric
Technician
47,829 satisfied customers
I purchased a vizio 32" d-series smart tv.My cable co. is
I purchased a vizio 32" d-series smart tv.My cable co. is Comcast and my old tv, needed a cable box to operate it.Fo I need the cable box for my Vizio? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
I had tv setup up since Jan. but it stopped working last
I had tv setup up since Jan. but it stopped working last week. … read more
Harry
Harry
2,182 satisfied customers
I have a new Vizio SmartCast D-Series 24” Class Full HD
I have a new Vizio SmartCast D-Series 24” Class Full HD 1080p LED Smart TV. The picture is a half inch too wide on both sides of the TV. How can I shrink the picture to fit my TV? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
My smartcard is stuck on activity data terms an conditions.
My smartcard is stuck on activity data terms an conditions … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Trying to add YouTube to my Vizio smart tv with no success.
Trying to add YouTube to my Vizio smart tv with no success. I cant find the via button on my remote… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Your vizio smartcast display is not set up for casting"
Your vizio smartcast display is not set up for casting " won't go away, it stays at the top of the screen … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My mother in law just got a new 32 inch smart tv and can't
Hi, my mother in law just got a new 32 inch smart tv and can't figure out how to get the info lines on the bottom to go away. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
How do I set up a speaker system via bluetooth? VIZIO
How do I set up a speaker system via bluetooth? JA: What's the brand and model number of your TV? How old is it? Customer: VIZIO Smartcast M-Series JA: Does the TV menu work? Do you have the same prob… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
510 satisfied customers
How do we download Netflix and other apps on our new tv?
How do we download Netflix and other apps on our new tv? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Trying to set up new E-series 40" HDTV. Plugged in &
Trying to set up new E-series 40" HDTV. Plugged in & connected to cable box but only a screen saver type picture on display, not responding to remote. … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
How do you get to the menu on a Vizio Smartcast TV 60, just
how do you get to the menu on a Vizio Smartcast TV 60, just bought it and the sound is off. The TV came with a small remote and doesn't have a menu button. I have to turn the tv up so loud to hear the… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I bought a display model 32 inch d series vizio tv did not
hello i bought a display model 32 inch d series vizio tv did not come with a remote and is stuck in demo mode. how do i get it off demo … read more
Aric
Aric
Technician
47,829 satisfied customers
Purchased Vizio 32" Eseries TV. Cannot set up. Purchased a
Purchased a Vizio 32" E series TV, model E32D1. We have Cable downstairs with cable box and this TV is used upstairs with just a coaxial cable. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have a 32 inch samsung tv UF-4000/UF-4020 series 32" TV.
I have a 32 inch samsung tv UF-4000/UF-4020 series 32" TV. I have attached Sennheiser HD 205 head phones. My problem is I can NOT adjust volume using the TV remote ie when I increase volume on the tv,… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x