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Our power is back on but the TV is black except for a

Customer Question
Our power is back...

Our power is back on but the TV is black except for a message that says "One moment please, This channel should be available shortly. It has said that for two days. How do I get it to work? Thanks!

Technician's Assistant: What kind of computer do you have?

We have a Dell computer but it is the TV that is not working.

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
9/15/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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Customer reply replied 11 months ago
I find this is a power problem and do not need further help. Thanks.
TV Technician: Jack, Technician replied 11 months ago

Power problem ???

Good luck with that then !!

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TV Technician: Jack, Technician replied 11 months ago

Note that I do not send those $26 phone offers myself , they are automated by the website

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TV Technician: Jack, Technician replied 11 months ago

Also ,sorry to say but I don't think you have much of a clue as to what is happening right now

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