TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

I set the clock because my tv keeps shutting off and worked

with comcast to do this...
I set the clock because my tv keeps shutting off and worked with comcast to do this and it still shuts down I wait 10 minutes and it turns on again happens often
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Samsung vuepoint is on the back but dont see model number A problem for a long time
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menu works and no problem with our other tv whicj
JA: How long has this been an issue? What happened right before this popped up?
Customer: Been doing this for a long time menu works and our sony tv works fine comcast came replaced all wiring and replace d box
JA: Anything else you want the Expert to know before I connect you?
Customer: Message says no informaion and 1920x1080/60p
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
9/15/2017
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Ask Your Own TV Question
Customer reply replied 4 months ago
Hello

Hi

Does the tv actually turn off or you lose the signal and get that message ?

Note that myself I did not send that $26 phone offers that you received , they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .

Ask Your Own TV Question

Hello ??

Ask Your Own TV Question
Customer reply replied 4 months ago
Will try to work with you tv just posts that message and turns black I shut it off and wait 10 minutes and turn it back on and it is fine for a while

O.k then you lose the signal

You said that all wiring and the cable box itself was replaced ?

Ask Your Own TV Question

I will close that phone request as we won`t be using it , you may see a charge for it but it will be credited when i send it in as incomplete /canceled

Ask Your Own TV Question

There won`t be any charges anyway , your CC company declined them

Ask Your Own TV Question

Could you please give me the model number written on the tv`s back cover ?

It will start with UN for LCD or PN for a plasma tv and then followed by the screen size , i.e UN-55....... for a 55" model

Ask Your Own TV Question
Customer reply replied 4 months ago
Its mounted on the wall and we cant get to it
Customer reply replied 4 months ago
Woukd it be on the remote

A small mirror could do it perhaps ?

This is a main board problem and although i can give you a quite accurate estimate of the costs of repair , if you want to do this yourself then i will need the exact model and version number

Did you have in mind to look into repairing this yourself or simply would like to have an idea of what is involved and the costs of repair ?

If just an idea then how old is the tv and screen size ?

Ask Your Own TV Question

The main board for a samsung tv under 5 years old in average cost some $60 to $80 if you were to buy it yourself

f that is not your cup of tea so to speak then to have this repaired at home could cost you around $250 to $300 parts included and perhaps $50 less if you take it to the shop yourself .

If you need to find repair shops near you then look at the link below and enter your zip code ;
www.tvrepairpros.com
This will give you a list of NESDA member repair shops in your area.
This list may be limited though and you may find more the yellow pages or simply google "tv repairs" and the name of your town .
You could give a call to different shops in your area to get an idea of their rates , it pays to shop around .

Ask Your Own TV Question
Customer reply replied 4 months ago
Mirror didnt work it is a 55 inch tv how much to fix

The main board for a samsung tv of this size and under 5 years old in average cost some $60 to $80 if you were to buy it yourself

f that is not your cup of tea so to speak then to have this repaired at home could cost you around $250 to $300 parts included and perhaps $50 less if you take it to the shop yourself .

If you need to find repair shops near you then look at the link below and enter your zip code ;
www.tvrepairpros.com
This will give you a list of NESDA member repair shops in your area.
This list may be limited though and you may find more the yellow pages or simply google "tv repairs" and the name of your town .
You could give a call to different shops in your area to get an idea of their rates , it pays to shop around .

Ask Your Own TV Question
Customer reply replied 4 months ago
It is about 8 ys old

Could be a plasma then , do you know if it is plasma or LCD ?

Ask Your Own TV Question

Never mind , samsung did not make 55" plasma tv`s so my estimate remains the same

Ask Your Own TV Question
Customer reply replied 4 months ago
Lcd

Yes , that is what i said above , samsung did not make 55" plasma tv`s so my estimate remains the same

Ask Your Own TV Question

If the tv is 8 years old then considering the age of the tv and the fact that you can get a new 55" tv with all the bells and whistles for around or less than $450 ,I would think twice before investing that kind of money into this one.

I think your money would be better invested in a new tv .

Ask Your Own TV Question
Customer reply replied 4 months ago
Would replackng the main board definitely fix this problem

It is a main board problem , that is a fact , 100% sure of that

Ask Your Own TV Question
Customer reply replied 4 months ago
Ok thanks

Much welcome and please do not forget to rate with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.
And note this post will stay open to further conversation if needed.

Ask Your Own TV Question

Much welcome and I don`t know how to make this bolder than above but PLEASE DO NOT FORGET TO RATE with the stars at the top of your page (and SUBMIT) so i can get compensated for my time helping you.

If you cant find the rating system (stars at the top and SUBMIT ) then you can do it verbally here by saying like " I rate " excellent/good service

Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
Experience: 40 years experience as audio,video repair and installation tech
Verified
Jack and 87 other TV Specialists are ready to help you
Ask your own question now

Thank you

Ask Your Own TV Question
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,306
10,306 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My tv is a series 8+8500 plasma tv. I urn it on. Nothing
my tv is a series 8+8500 plasma tv. I urn it on. Nothing happens. I unplug it and it reboots or something and then plays for a minute to 5 minutes and then shuts off. The cable people were here. Their… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Plasma TV PN60F5300 with a horizontal line across the center
Plasma TV PN60F5300 with a white horizontal line across the center of the screen … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
I have a Panasonic plasma TV which is not responding- no
I have a Panasonic plasma TV which is not responding- no picture, no sound, no power light. It had been working fine. We had a brief power outage - TV was not on at the time. Has not worked since.… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Our Panasonic plasma TV has gone into shut down model (no
Our Panasonic plasma TV has gone into shut down model (no picture, blinking red light) and I cannot find a way to reset it. I unplugged the TV for 2 hours, plugged it back in, and the problem continue… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
I have a plasma tv that has been sitting for a whille.The
I have a plasma tv that has been sitting for a whille.The power light on the box is green, but the tv has a yellow light and will not come on.. … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
We have a Samsung plasma tv (HPS5053). We just finished
We have a Samsung plasma tv (HPS5053). We just finished moving and I think it got too cold in the moving truck. We allowed it to warm up to room temperature, but when we turned it on there are black, … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
THREE. Three digit code for 42'' vision quest plasma tv.
i am trying to program a universal remote and they do not list the code for this tv … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
Have hitachi 42hdx62 plasma tv. For no reason all channels
Have hitachi 42hdx62 plasma tv. For no reason all channels went restricted with notice that “your tv does not support this programs content protection. Replace TVs HDMI cable with component cables wil… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
I have a Samsung plasma tv model PS50C550 and the internal
Hi, I have a Samsung plasma tv model PS50C550 and the internal sensor is not working ( the remote has been tested & there is no problem with that) … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Have a Panasonic viera plasma tv which now will not turn on.
Have a Panasonic viera plasma tv which now will not turn on. Power is working with other components. Is there anything that can be done to fix it? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I HAVE A PLASMA TV THAT WAS MADE 2007.AND JUST QUIT WORKING.
i HAVE A PLASMA TV THAT WAS MADE 2007.AND JUST QUIT WORKING … read more
Jack
Jack
Technician
10,306 satisfied customers
Can the LG Plasma TV Model 42PG20 support the Sony Wireless
Can the LG Plasma TV Model 42PG20 support the Sony Wireless Stereo Headphone System-Model MDR-RF995RK? … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
I have a Panasonic plasma tv TH-P42A20M, I press the power
good day , I have a Panasonic plasma tv TH-P42A20M , I press the power button on the remote but the red led flashes and doesn't switch on going to green , I had this problem a month ago I unplugged ev… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
I have a Panasonic Plasma TV, TH-42PD50OU. When hooked up
I have a Panasonic Plasma TV, TH-42PD50OU. When hooked up via HDMI the sound intermittently drops off. Is there a fix? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
IT IS MY DELL W4200 PLASMA TV IT IS GETTING TO WHERE IT IS
IT IS MY DELL W4200 PLASMA TV IT IS GETTING TO WHERE IT IS HAVING A HARD TIME POWERING UP ANY SUGGESTIONS … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
I have a Pioneer Plasma TV. And the light in front of the TV
Hi my name is ***** ***** I have a Pioneer Plasma TV. And the light in front of the TV is blinking the color blue. How do I fix this? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
I have a Panasonic Plasma TV model TC-P50S2. TV will turn on
I have a Panasonic Plasma TV model TC-P50S2 . TV will turn on but I receive a message saying " No Signal" . What should I check before I call for service? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Pioneer elite plasma tv model pro1140hd. No picture.
Pioneer elite plasma tv model pro1140hd. No picture. Blinking blue light next to power button.Unplugged power for two minutes. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x