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Hola, tengo untv sony de 46 pulgadas bx 455 no enciende, año…

Customer Question
Tengo untv sony de...

Tengo untv sony de 46 pulgadas bx 455 no enciende

Technician's Assistant: What's the model number of your TV? How old is it?

Año 2012 kdl-46bx455

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No funciona el menu pero al encenderlo se enciende un led verde 3veces y aparese la palabra sony

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Varios dias una lo enciende y nada

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Despues de aparecer la palabra sony titila el rojo 6 veces

Submitted: 11 months ago.Category: TV
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Answered in 5 hours by:
9/15/2017
TV Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,628
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 11 months ago

Hola,

1. Apagar la televisión.

2. Desconecte el cable de alimentación del televisor de la toma de corriente.

3. Deje que el televisor permanezca sin alimentación durante 60 segundos.

4. Conecte de nuevo el cable de alimentación a la toma de corriente. NOTA: Si el televisor está conectado a una regleta o protector contra sobretensiones, extráigalo de la regleta o protector contra sobretensiones y conéctelo directamente a la toma de corriente.

5. Si el problema se resuelve, el problema es con la regleta o con el protector de sobretensiones y no con el televisor. Enciende el televisor.

Si el problema aún no se ha resuelto, se requerirá servicio.

-----

Por favor califique mi servicio de 5 estrellas hoy.

-----

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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