TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have a rca 65inch flat screen tv, last weekend I hung it…

Customer Question
I have a rca...

I have a rca 65inch flat screen tv, last weekend I hung it on the wall. I plugged everything in right and I all was workiing fine, went to bed woke up the next day turned it on (red light on) but NO picture. When I turn it on there's a blink of light then nothing.

Technician's Assistant: What's the model number of your TV? How old is it?

LED65G55R120Q. JULY 2014

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No I can't get the input or the menu screen to show up. And no my other tvs,cable etc work fine

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Two weeks maybe, and nothing really I was watching tv till I turned it off for the night

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I have unplugged it for a night to see if it would reset itself. But nope

Submitted: 11 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
9/14/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,496
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question
TV Technician: Shahid, Technician replied 11 months ago

Do you get sound from TV internal speakers as screen stays black?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a rca flat screen tv - mounted on the wall. husband
i have a rca flat screen tv - mounted on the wall. husband turned it off by unplugging both the tv & cable connections last night. this morning it won't come on. there is power at the wall. i can't fi… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Well, i have a rca projector. i hit the power button, it
well, i have a rca projector. i hit the power button, it turns on and immediately shuts off … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
240 satisfied customers
I have a Toshiba flat screen and all of the sudden the
Hi, I have a Toshiba flat screen and all of the sudden the volume stopped. It is hooked up to a sound board (Polk). I have reset the TV, the DVR, the sound board - and still no volume … read more
Sam Dennis Bradley
Sam Dennis Bradley
owner
Vocational, Technical or Trade School
59 satisfied customers
I have a 2014 E550I-B2 tv. I have DirectvNow with Roku stick
I have a 2014 E550I-B2 tv. I have DirectvNow with Roku stick as provider. Lately when I turn the tv on the startup screen background is red, and then dark areas in programs have a red shading to them.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Rca..about 4 years old..cannot bring up input or menu button
Rca..about 4 years old..cannot bring up input or menu button but have the error message run channel scan..what do I do … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Won't go on. Plugged in connected to Verizon. Went. Out on
Won't go on. Plugged in connected to Verizon . Went … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
I cannot turn the TV on, Vizio E43-E2 No, The TV does not
Was working fine last night. Turned the TV off to go to bed. Attempted to turn on this AM and nothing. … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
MyPioneer Plasma just shut down. No power light no picture.
MyPioneer Plasma just shut down. No power light no picture. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
my rca 36" tube tv was on last night at bed time. when I woke
my rca 36" tube tv was on last night at bed time. when I woke up it was dead. no power, nothing. I checked the fuse. its good. after i unplugged it for about an hour, the plug arched when i plugged it… read more
Steven
Steven
Technician
Vocational, Technical or Trade Scho
1,457 satisfied customers
I bought a Magnavox 42 inch LCD TV in July of 2007. I watch
I bought a Magnavox 42 inch LCD TV in July of 2007. I watch it a few hours on weekends and a couple of hours a night on weekdays. I was watching it last week and all of a sudden the lamp next to the c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Sanyo model DP52449 worked fine last night. Turned
I have a Sanyo model DP52449 worked fine last night. Turned it off to go to bed, when I get up this morning and turn it on....NOTHING! Black screen no input info on the screen at all...just black. We … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
my tv worked fine ever since i bought it. i turned it off last
my tv worked fine ever since i bought it. i turned it off last night before i went to be and when i woke up this morning to turn it on it wouldnt turn on.. ive tryed un plugging it and pluging it else… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
lg 47ld450 tv will not power up...it worked fine last night
lg 47ld450 tv will not power up...it worked fine last night till i went to bed.. any suggestions??… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have an LG 42 LCD TV. Went to bed fine, woke up TV will
I have an LG 42" LCD TV. Went to bed fine, woke up TV will not power on. Have checked fuses and cable all fine. Red light on TV not showing zip. Only clue lightning and thunderstorms last night all ot… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
345 satisfied customers
Hey I just hooked up to Direct T.V. yesterday. I have a 2009
Hey I just hooked up to Direct T.V. yesterday. I have a 2009 TC-P4251 and I went to bed last night. The Direct T.V. install guy told me that you just have to push one button to turn the T.V. on and of… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My Samsung flat panel TV has an issue. When I try to turn
My Samsung flat panel TV has an issue. When I try to turn it on, it keeps turning itself on and off every few seconds. The red power light just keeps flashing and the "boot-up" tune keeps playing over… read more
Steve
Steve
I
1 satisfied customers
I am trying to hook up a Vizio sound bar to my RCA flat screen
I am trying to hook up a Vizio sound bar to my RCA flat screen TV. I'm plugged into the RCA ports on the side, with no results. I have my RCA hung on the wall and I can't see the ports in back. Will I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have an RCA L32WD22 Z TV. The green light comes on but
I have an RCA L32WD22 Z TV. The green light comes on but no picture and no sound. I've used the troubleshoot guide from the owner's manual but nothing worked. Tried the reboot, double checked remote, … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x