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No picture. 42ln5700. Its on i get a picture but its to dark…

Customer Question
42ln5700 Technician's Assistant: Does...

42ln5700

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes its on i get a picture but its to dark to see

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

3 days ago nothing it just went dark

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No thank you

Submitted: 11 months ago.Category: TV
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Answered in 4 hours by:
9/14/2017
TV Technician: Anthony_Infotech, Technician replied 11 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,387
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeI am sorry you are having trouble,if you press the menu button of the sets own remote control does the menu come up pleaseAnthony
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