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Weak or no signals just bought it today, UN40H5003 JUST

Customer Question
Weak or no signals...

Weak or no signals just bought it today

Technician's Assistant: What's the model number of your TV? How old is it?

UN40H5003 JUST BOUGHT IT TODAY MY HUSBAND INSTALLED IT WE ALSO HAVE FIBE FROM BELL

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

NO

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

WE PUT THE DATE TIME LANGUAGE

Technician's Assistant: Anything else you want the Expert to know before I connect you?

THE SCREEN IS SNOWY

Submitted: 11 months ago.Category: TV
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Answered in 1 minute by:
9/13/2017
TV Technician: Jack, Technician replied 11 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

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Customer reply replied 11 months ago
we have sold the problem
TV Technician: Jack, Technician replied 11 months ago

Great , found the correct source /input then hey ?

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