Facing TV Problems? Ask a TV Technician.
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- Could you please get me the complete model number written on back cover or side panel of TV?
Thanks for TV model number info.
It seems TV remote isn't paired with the TV, please find Return and Pause/Play button on TV remote, point it at the remote control sensor of the TV, and then press and hold the Return and Play/Pause buttons simultaneously for 3 seconds or more, TV will display paired confirmation message. Release the buttons and try Home button on remote.
Does it work now?
Buttons on remote would be labeled as Return and Extra as there are few different type of remotes used now a days.
Please check following image for pairing instructions of remote.