How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have a digital to audio converter and I am trying to hook

Customer Question

I have a digital to audio converter and I am trying to hook my TV up to my analog speakers
JA: What's the model number of your TV? How old is it?
Customer: It's a 4k ultra 58' I bought it 3 weeks ago
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes the TV menu works and when I switch it from tv to audio out there is no sound
JA: How long has this been an issue? What happened right before this popped up?
Customer: It's been an issue since I've had the TV and I've just been able to try and fix it using an adapter I bought
JA: Anything else you want the Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Dan replied 1 month ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you give me the make and model of the TV please?