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I have a Panasonic 65" Plasma Viera 3D Full HD TV. the

Customer Question
I have a Panasonic...

I have a Panasonic 65" Plasma Viera 3D Full HD TV. the brightness keeps going dark and back to bright. You can still see the tv, but it gets pretty dark and then brightens up. Need Help!!!

Technician's Assistant: What's the make/model of your device? How old is it?

Model# ***** P65VT30 bought 1/27/11

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About a month. Only thing I know to do is hit the brightness button.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

That's it.

Submitted: 11 months ago.Category: TV
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Answered in 27 minutes by:
9/13/2017
TV Technician: Anthony_Infotech, Technician replied 11 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,385
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
WelcomeI am sorry you are having problems here is it the same if you use another input like a DVD player for example? Let me know pleaseAnthony
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TV Technician: Anthony_Infotech, Technician replied 11 months ago

Sorry for delay I have a bad connection issue, it really sounds like a scan board issue here, what we do first is remake all the ribbon leads in the set then decide if the X sus board may need to be replaced, I am sorry this is not something easier,you could try rebooting the set disconnecting from wall-power wait 5 mins then re-plug back in again however I don't hold out much hope for that,that is the procedure we adopt anyhow,if you want to do work yourself with the set let me know,if you are not comfortable with that you may need a tech www.tvrepairpros.com will locate a tech in your area.

I am sorry this is not something easier

A positive rating of 3 to 5 stars is welcome thank you,the site will then pay me thanks again,note question remains open for 30 days,rating bar of stars is top of the page thank you

Anthony

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TV Technician: Anthony_Infotech, Technician replied 11 months ago

Do you need any more help with this please?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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