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Screen shows system fault. Returned from holiday today and…

Customer Question
Screen shows system fault ...

Screen shows system fault

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Returned from holiday today and had switched the skye plus box off so it is since 4pm

Technician's Assistant: Do you plan on doing the work yourself?

Yes

Technician's Assistant: Anything else we should know to help you best?

Wording is - Sky+ and play back and recordingare unavailable

Submitted: 11 months ago.Category: TV
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Answered in 4 hours by:
9/13/2017
TV Technician: Pete, Electronic Engineer replied 11 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,633
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 11 months ago

Were there any power cuts whilst you were away on holiday, that you are aware of?

Have you tried switching off, forced software update, planner rebuild and full reset?

If that doesn't work then the box has a fault and will need to be replaced.

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Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)
You can always reply back after rating me if you need any further assistance at all.
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