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I just got new cable box and tring to program, I have pl4210…

Customer Question
I just got new...

I just got new cox cable box and tring to program, I have pl4210 model tv can you help

Technician's Assistant: What is the exact make and model of your tv? And how long has this been an issue?

The only info I have on the tv is it is a Curtis pl4210al model I just now got new cable box and trying to program the remote

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The tv is working good with the original Curtis remote. but the Curtis remote wont work with the cox cable box.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just now got the new cable box. I had an older cable box and it wouldn't work with that cable remote only with the Curtis remote

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Can you provide the remote code to program the remote>?

Submitted: 11 months ago.Category: TV
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Answered in 8 minutes by:
9/13/2017
TV Technician: Nathan, Installer replied 11 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,418
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

I will caution you up front that this probably will not work. But I can provide you with the proper code to try.

How many digits does the remote take? (3, 4, or 5)

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Customer reply replied 11 months ago
Don't know but had sample five digit
Customer reply replied 11 months ago
Sorry don't want to pay. Thanks anyway
TV Technician: Nathan, Installer replied 11 months ago

This is a paid support service, not free help.

You've already paid for the chat support here.

Separately you may be seeing an automated ad by the site for a call or remote session. It is not sent by me. This is optional and may be ignored if you wish.

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Customer reply replied 11 months ago
I think I got option for free q/a. If I have to pay I will try something else. Thamks
TV Technician: Nathan, Installer replied 11 months ago

You may have a free trial option if you continue on with a membership, or you can use it as a paid one time service.

There is no free help in any form for a curtis tv, and the cable co would not provide support for this either. I can help if you'd like, or you may cancel from the help page if you prefer.
Best of luck to you.

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Customer reply replied 11 months ago
Cancel
TV Technician: Nathan, Installer replied 11 months ago

Posting here has no affect on your account. You may self manage any billing matters from the account/help page.

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