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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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TV SHARP LC42D65U, 4 YEARS OLD - EXTENDED WARANTEE,

Customer Question

TV SHARP LC42D65U
JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?
Customer: 4 YEARS OLD - EXTENDED WARANTEE, #LC42D65U - WITNESS SECOND LIGHT DOES NOT LIGHT UP
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: HDMI WORKS - PROBLEM STARTS THIS MORNING
JA: How long has this been an issue? What happened right before this popped up?
Customer: YESTERDAY WORKED ALL RIGHT - NOT THIS MORNING
JA: Anything else you want the Expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Customer: replied 1 month ago.
hello
Expert:  Jack replied 1 month ago.

Hi

What do you call " the second " light , OPC or POWER ?

Does the tv turn on at all ?

Customer: replied 1 month ago.
not happy with the additional amount - I already paid 46$
Expert:  Jack replied 1 month ago.

If you received a phone offer or any offers they are automated by the website ,NOT BY ME , I`m an independent tech. and have no control over those.
They are optional and you can just decline if you don`t want them

Expert:  Jack replied 1 month ago.

Hello ??