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Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18126
Experience:  Over 16 years of experience installing and repairing electronics.
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I purchased a tv from the sleep hotel chain, and I cannot

Customer Question

I purchased a tv from the sleep hotel chain, and I cannot get there start up off of the thing.
JA: What's the model number of your TV? How old is it?
Customer: HG32NA$77PF
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: LET ME DO THAT AGAIN.
JA: How long has this been an issue? What happened right before this popped up?
Customer: HG32NA477PF SAYS ITS A HOSPITALITY TV
JA: Anything else you want the Expert to know before I connect you?
Customer: IS THIS A FREE SERVICE OR WILL THERE BE A CHARGE FOR THIS
JA: The Experts require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.
Customer: OK
Submitted: 1 month ago.
Category: TV
Expert:  Pete replied 1 month ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 1 month ago.

Hospitality TVs require a special hotel service remote to deactivate the startup menu.