Facing TV Problems? Ask a TV Technician.
I'm reviewing your details and will reply shortly.
Cab you tell me how long you've owned the set for roughly please? Also are there currently ANY signs of life on the TV at all (power light, etc.)?
Thanks for the reply, and that's good news that the set is not quite a year old yet. These symptoms point to a premature failure within the TV (most commonly the Mainboard) preventing it from powering on, and in most cases requires replacement of that component to fix the issue.
However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.
The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (located on the lower left hand rear corner of the set), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 2 times, and please let me know what happens.
Excellent! You're very welcome and I'm glad to hear that.
Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?