TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Panasonic TV flickers then goes black...only on ch 5xx and…

Panasonic TV flickers then goes...
Panasonic TV flickers then goes black...only on ch 5xx and above.
202, 360, 347 are ok.
When it goes black it is hung up and the only way to get pic back is to select 360.. and turn off TV. Then it will come back on to 360
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
9/12/2017
Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified

Hello and Welcome. My name is ***** ***** I would like to assist you with your request. Can you tell me if this is a cable or satellite service?

Ask Your Own TV Question
Customer reply replied 9 months ago
Satelite

Thank you for the quick response. I have installed Directv and Dish network satellite for years and this seems to be an issue with the satellite signal which will cause some channels to drop. When a satellite signal is weak or on the cusp of being weak, certain obstacles such as trees, leaves, wind and rain can cause the image to freeze, and go black. Your satellite dish is actually seeing multiple satellites in the sky and each satellite services a group of channels. It sounds like one of the satellite signals is blocked to your dish causing this disruption. Have you tried calling your satellite provider?

Ask Your Own TV Question
Customer reply replied 9 months ago
No, this is a winegard..top model...on an rv...I have replaced the receiver an swapped onputs...
Customer reply replied 9 months ago
This is direct. 101 only
Customer reply replied 9 months ago
swapped inputs..
.
.
Customer reply replied 9 months ago
I tried an HDMI booster to this tv.....no help.

ok. well that changes some things. Do you ever see a message like weak satellite signal? Do you have the same issue on other sources like DVD?

Ask Your Own TV Question
Customer reply replied 9 months ago
When I go to church 538 it flickers with the desired ch, then goes black and hangs everything up..
Customer reply replied 9 months ago
No, no other issues..

If there are no other issues with other sources, that eliminates the TV as being an issue. It is definitely satellite related. Can you tell me your signal strength on each transponder of the 101 satellite?

Ask Your Own TV Question
Customer reply replied 9 months ago
All...except 3 are 78 0r more..
3 are 0...

Please tell me which 3 are at 0 and I will take a look to see if this is normal.

Ask Your Own TV Question
Customer reply replied 9 months ago
Sorry , only 2 now.
12 and 20

OK. Please allow me a minute to look into this.

Ask Your Own TV Question
Customer reply replied 9 months ago
Ok

ok. so transponders 4, 12, 18, 20, 26, and 28 are all "spot beam" transponders used to deliver local stations to various parts of the country. If you get a "0" on those, you are OK, as there is no signal to that portion of the country. Can you tell me the receiver model number?

Ask Your Own TV Question
Customer reply replied 9 months ago
H24/700

When the channel flickers and goes black, do you still have audio?

Ask Your Own TV Question
Customer reply replied 9 months ago
No audio...
The other TV keeps pic and sound when this TV hangs.
I have swapped splitters and cables and installed booster...no help..
Customer reply replied 9 months ago
When only this TV is on by itself, it hangs with no pic, no audio.

Do both TV's have their own receiver? If not, can you briefly tell me how it's wired?

Ask Your Own TV Question

If it is blacked out now, please try the DVR's front panel "res" button and see if that does anything. If not, I would like you to try resetting the HR24 by using the red button behind the font panel access card door. Once the reset is complete, please go back to the channel and see if it is back on.

Ask Your Own TV Question
Customer reply replied 9 months ago
Only one receiver...
2, 4way splitters

OK. I just want to make sure I have this right. You have one receiver and you have an HDMI splitter going to the other TV's?

Ask Your Own TV Question
Customer reply replied 9 months ago
that is correct.No DVR, only a blue ray player, Panasonic. Sa-btt490 It is turned off.I reset the receiver...red button. ..when hung up..
The TV came on and is going thru the self test..When it finished it went to 538...flickered twice ...m.and turned black

OK. Now I will need to check the compatibility on the TV and HDMI splitter as sometimes these HDMI splitter can be problematic with certain devices. Please give me the TV make and model as well as the HDMI splitter make and model and I will check it out.

Ask Your Own TV Question
Customer reply replied 9 months ago
One moment...
Customer reply replied 9 months ago
TV. TC-L42E50 panasonicSPLITERS...1X4, ....LU612A..triplevision

Thank you. Please allow me a few minutes to research.

Ask Your Own TV Question

One more question. Are you using CAT5 HDMI extenders or long HDMI cables to each TV from the splitter?

Ask Your Own TV Question

Hello. Sorry for the delay. I am back. Please follow the instructions below and let me know if this helps. I think it is likely just a compatibility issue between the TV and HDMI splitter, but this may help.

1) Leave your Displays powered on as well as your Video Source BUT unplug the power cable and also the HDMI cables from the HDMI splitter.

2) Plug one of the Displays back into the splitter and wait a few seconds and then plug the power cable back into the splitter and wait a few seconds.

3) Plug the Video Source's HDMI cable back into the splitter and wait a few seconds and then you should be getting both Audio and Video on that Display. If so great! Go ahead and plug the other Display's HDMI cable back into the splitter and you should be good to go.

If that doesn't fix it take a look at what the audio settings are on your Display's and make sure they match each other with both the audio and video (stereo, stereo 2.1, mono, Surround 5.1, etc; 720p, 1080i, or 1080p). Once you have completed that, check to see what your Video Source is outputting the audio and video at (if Auto is an option give it a try and then try steps 1 through 3 above again). If that still doesn't
work change the Video Source's audio and video to match the Display's and try steps 1
through 3 one more time.

Ask Your Own TV Question
Customer reply replied 9 months ago
Ok.
The TV menus are slightly different....not imp in my mind??
The 5.1 setting is not available on the tv's.I turned surround off, everywhere.It still remains the lr tv..42 in..cant stay on 538 without hanging up everything.I think I have exhausted all my options, I know I am tired right now.I ended up swapping the splitter inputs...now everything wks...All I'm going to do now is change the TV input labelling
Customer reply replied 9 months ago
Must be one of the splitters has a poor signal on the input???

It must be something with the splitter. We have confirmed the Directv receiver and TV are good.

Simply reply back if you require additional information and I will be happy to continue troubleshooting. If you're satisfied with my help, please consider a 5-star rating at this time. Thank you and I wish you the best.

Ask Your Own TV Question
Customer reply replied 9 months ago
Ok
What is the cost for this?
I think they said it would be initially $5., then I saw that my PayPal was charged $23. Or $28.??
Customer reply replied 9 months ago
Also, I do not want or need a free trial or monthly charges.
Thanks for your help.
Tiffin says that splitter costs $135. To replace
Not good on SS.

I honestly would not know for sure. I'm sorry about that as I don't handle billing. I am just assigned requests as they come in and work directly with the customer.

Your welcome for the help. It was a pleasure working with you.

Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
Experience: Technical Support Infrastructure and Network engineer
Verified
Joe AV and 87 other TV Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Joe AV Your Own Question
Joe AV
Joe AV
Joe AV, Technician
Category: TV
Satisfied Customers: 66
66 Satisfied Customers
Experience: Technical Support Infrastructure and Network engineer

Joe AV is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I just purchased a Proscan TV. When I hook it up to my HDMI
I just purchased a Proscan TV. When I hook it up to my HDMI port on cable and the HDMI port on the television, it scans, finds no channels and defaults back to the "Auto Scan for Channels" screen.… read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
The color is messed up on my Vizio TV - what can I do to restore
The color is messed up on my Vizio TV - what can I do to restore good color?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I am having problems with the inputs on both of my hitachi
I am having problems with the inputs on both of my hitachi TVs. Model #42HDS69. First of all I have both TVs connected to two separate Diect TV satellite receivers. My issues started when the bedroom … read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Problem communicating with satellite dish (775) It's Bob
It's Bob Osgood's tv located in Lee me. It's a Insignia LED Tv model#ns-39d310na15 Rev.A approx. 3 yrs old … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
Can't get it to input for hdmi. Insignia. HDMI ps3. Havent
Can't get it to input for hdmi JA: What's the brand and model number of your TV? How old is it? Customer: Insignia JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Custom… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
TV is saying satellite not working. Goes on and off several
TV is saying satellite not working. Goes on and off several times. Been doing this for 2 days. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I am unable to get my new Dish/Wally/ portable satellite
I am unable to get my new Dish/Wally/ portable satellite dish to work. The green receiver light comes on Wally, but nothing on TV screen, I've replaced batteries in the remote, unplugged the receiver … read more
Harry
Harry
1,907 satisfied customers
Input button will not show TV cable or satellite on any
Input button will not show TV cable or satellite on any position just happened/ our Direc TV is working fine on another set so reception is not the problem. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,664 satisfied customers
My satellite antenna is having trouble finding satellites;
My satellite antenna is having trouble finding satellites; and once found, it loses the signal … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My tv not connecting to server---directv satellite service.
my tv not connecting to server---directv satellite service … read more
Harry
Harry
1,907 satisfied customers
I have a DIRECTV satellite with the portable 'genie' in my
I have a DIRECTV satellite with the portable 'genie' in my bedroom. I am disabled; last night I fell hitting the cedar chest that had tv and equipment. There are two black boxes besides the genie. One… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Was watching T.V. (through satellite).....than the screen
was watching T.V. (through Bell satellite).....than the screen went black and now there is no sound.....not even through the receiver … read more
Jack
Jack
technician
factory trained engineer
2,163 satisfied customers
the sound in my tv cuts out for no reason
the sound in my tv cuts out for no reason… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
New device found screen keeps popping up on our mitsubishi
New device found screen keeps popping up on our mitsubishi wd-73837 tv. Help!… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have an Insignia tv and the input is not working. It just
I have an Insignia tv and the input is not working. It just stays on tv and will not switch to HDMI.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have just installed a Sunbrite TV (demo unit) outside.
I have just installed a Sunbrite TV (demo unit) outside. Checked inside before installand everything worked. Installation instructions warn to make all connections before connecting power source. I be… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My flat screen tv has fuzzy picture on all channels. We have
My flat screen tv has fuzzy picture on all channels. We have tried connecting at different houses and it is still the same. We did connect a portable satellite dish to this tv before this problem star… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Panasonic Viera tL37U22 tv. At random times the sound
I have a Panasonic Viera tL37U22 tv. At random times the sound becomes very distorted. This happens whether you run the sound bar or the TV speakers. The only way to stop is is to shut the TV off and … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x