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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm trying to watch a youtube video on my wi-fi connected

Customer Question

I'm trying to watch a youtube video on my wi-fi connected smart tv. However, I get told to sign in using my mobile app. The TV is obviously looking for a device but can't see the mobile phone. I can use this phone to watch YouTube and it recognizes my user name. The TV, mobile phone and this PC are all on the same LAN.
Submitted: 1 month ago.
Category: TV
Expert:  Richard replied 1 month ago.

Hi there Ken and welcome

Can you tell me the make and model of your TV?

Thank you

Customer: replied 1 month ago.
It's ok thanks, I've fixed it now.