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Galaxy 4 brightness go outdu, Galaxy 4 android tablet

Customer Question
Galaxy 4 brightness go...

Galaxy 4 brightness go outdu

Technician's Assistant: What's the model number of your TV? How old is it?

Galaxy 4 android tablet brightness dims to zero .I keep resetting it please help julia

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

My brightness goes out to zero light during use please help julia.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

For a few months now it is frustrating.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

Other screens pop up like the battrey % & takes awhile to get back to my use?

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
9/11/2017
TV Technician: Richard, Technician replied 11 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,537
Experience: Avid TV Technician
Verified

Hi there Julia and welcome

Can you get to settings at all still on the device?

Please let me know

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