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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Galaxy 4 brightness go outdu, Galaxy 4 android tablet

Customer Question

Galaxy 4 brightness go outdu
JA: What's the model number of your TV? How old is it?
Customer: Galaxy 4 android tablet brightness dims to zero .I keep resetting it please help julia
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: My brightness goes out to zero light during use please help julia.
JA: How long has this been an issue? What happened right before this popped up?
Customer: For a few months now it is frustrating.
JA: Anything else you want the Expert to know before I connect you?
Customer: Other screens pop up like the battrey % & takes awhile to get back to my use?
Submitted: 1 month ago.
Category: TV
Expert:  Richard replied 1 month ago.

Hi there Julia and welcome

Can you get to settings at all still on the device?

Please let me know