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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I want to watch amazon prime, It's about 7 yrs old. Where do

Customer Question

I want to watch amazon prime
JA: What's the model number of your TV? How old is it?
Customer: It's about 7 yrs old. Where do I find the model number?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes menu work. Don't know about other sources
JA: How long has this been an issue? What happened right before this popped up?
Customer: I've never tried to add amazon prime before
JA: Anything else you want the Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Could you please tell me the model number, found on a sticker on the back of the tv?

Expert:  Nathan replied 1 month ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan