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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Have a sky view on direct tv keeps going black with

Customer Question

Have a sky view on direct tv keeps going black with receiving auto contro signal now
JA: What's the model number of your TV? How old is it?
Customer: 4 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Now it's just fuzzy Tries tried to switch to Apple TV and its just fuzzy
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just noticed when we got our outdoor rfd replaced
JA: Anything else you want the Expert to know before I connect you?
Customer: I'm gonna unplug it and see if picture comes back on. Just have sound now.
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

You've mentioned both directv and appletv, so you are having this picture quality problem (fuzzy/hazy) on both?

What is the brand and complete model number of the tv?