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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My TV will not stay on live TV but switches to chromecast by

Customer Question

My TV will not stay on live TV but switches to chromecast by itself
JA: What's the model number of your TV? How old is it?
Customer: Series 600 about a year old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Just tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: About a week ago (we don't watch regular TV much) it just goes from TV to black screen then chromecast
JA: Anything else you want the Expert to know before I connect you?
Customer: That's it
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

Can you please get me the full model number off of the sticker on the back of the 600 Series TV?

Also, are you just over a year, just under a year, or right at a year to the date from purchase?

Expert:  Aric replied 1 month ago.

Do you need assistance with the question you posted?