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Springer here I only have a picture in the upper left corner…

Customer Question
Larry Springer here...

Larry Springer here I only have a picture in the upper left corner of screen

Technician's Assistant: What's the make/model of your device? How old is it?

It is about five years old model #kdl40V5100

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Turned on this afternoon about 30 mins ago and that is what I got

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
9/10/2017
TV Technician: Mike G., Technician replied 11 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,613
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

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TV Technician: Mike G., Technician replied 11 months ago

What are you watching?

-antenna

-cable / cable box

-satellite box

-others

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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