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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Input selection just scrolls around and around. Will not

Customer Question

Input selection just scrolls around and around. Will not stop.
Submitted: 1 month ago.
Category: TV
Expert:  Mike G. replied 1 month ago.

Hello, I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you available to chat with me right now?

Expert:  Mike G. replied 1 month ago.

How long have you had the tv?

Customer: replied 1 month ago.
Six year old Toshiba tv. Inpoots selection will not stop scrolling
Expert:  Mike G. replied 1 month ago.

So you have had the tv for 6 years... When did it start doing this problem?

Customer: replied 1 month ago.
At least a month including a week that we were gone
Expert:  Mike G. replied 1 month ago.

Please try this:
-unplug the tv POWER cord from the wall outlet.

-rub your fingers vigerously across all the buttons on the tv, back and forth.
-plug in the tv power cord and turn on.

-still have the same issue?

REPLY back here and tell me what happens.