Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems.... Are you available to chat with me right now?
Is the tv currently on? has picture? has sound?
We are getting to all that, but first I need more information... Is the tv currently on? has picture? has sound?