Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info ;Also ,Could you please give me the model number written on the tv`s back cover ?
E320vl or perhaps E321VL ?
Do you have an antenna connected right now ?
If so then please let me know when ready to proceed