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I understand on the sound part. However, can you tell me if it's the original Vizio remote, or the DirecTv remote that's not working please?
In other words- the TV turns on and is it stuck on one channel with no sound? Please elaborate so I can help you.
Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help. I need more info to troubleshoot the problem.
- Does TV still show picture when turn On power?
- Can you operate the TV with control button on it?