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Dvd player will not work/communicate with the tv, it is a…

Customer Question
Dvd player will not...

Dvd player will not work/communicate with the tv

Technician's Assistant: What's the model number of your TV? How old is it?

It is a Toshiba ct-90325. maybe five years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tried with two dvd players, one is new, same problem it will initially connect and then say NO INPUT

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

The menu comes on then goes off

Technician's Assistant: Anything else you want the Expert to know before I connect you?

This has been an issue for so long I gave up watching dvd's, I don't remember how long or what is diffferent

Submitted: 11 months ago.Category: TV
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Answered in 4 minutes by:
9/10/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

- Could you please get me the complete model number written on back cover or side panel of TV? ct-90325 is remote control number.

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