TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I'm not really sure. The color is faded out and I can't good…

Customer Question
I'm not really sure...

I'm not really sure. The color is faded out and I can't good a good crisp picture. It's seems like it has a blue haze Almost

Technician's Assistant: What's the model number of your TV? How old is it?

It's a D650i-B2 version V1.90.33.0836_133

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and yes

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It's been getting worse gradually. Nothing specific happened.

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I have 2 of those They are both similar but the other one isn't as faded out.

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
9/10/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,147
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
Also ,If you seem to lose me during the chat then refresh your browser (F5 key) and /or scroll down to the last written line at the bottom , that window seem to get stuck at times .
Please send me a hello so i know you can see my reply ?

Ask Your Own TV Question
Customer reply replied 8 months ago
Hello Jack
TV Technician: Jack, Technician replied 8 months ago

Hi

What is connected to this tv ?
Cable box,satellite,dvd,internet apps etc. ?

Ask Your Own TV Question
Customer reply replied 8 months ago
Direct tv
TV Technician: Jack, Technician replied 8 months ago

Nothing else , not even internet like Netflix for example ?

Ask Your Own TV Question
Customer reply replied 8 months ago
It is connected to the internet but we only use the direct tv
Customer reply replied 8 months ago
I be,I eve the tv has all the apps I have t tried them
TV Technician: Jack, Technician replied 8 months ago

O.k and everything is affected by this , even the TV's own menu ?

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

Is this blue haze even on the screen or some parts are worse than others ?

Ask Your Own TV Question
Customer reply replied 8 months ago
It's even.
TV Technician: Jack, Technician replied 8 months ago

O.k then I`m afraid that there is but only two possible culprits here and one would be the t-con board or worse yet the lcd panel itself

Give me a minute on this please

Ask Your Own TV Question
Customer reply replied 8 months ago
I was afraid of that lol
TV Technician: Jack, Technician replied 8 months ago

The t-con itself is not very expensive at less than $40 if you are into this

Otherwise you could easily be looking at some $250 to have it replaced at home and right now it is not guaranteed to fix the problem but the only way to find out for sure would be to try it

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

If you could give me the TV's serial number prefix letters I could show you the board needed

It will look like LWJARPAQ , LWZARPAQ etc.

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

Also , I give this a good chance of success , usually a defective panel will go in spots ,not evenly

Ask Your Own TV Question
Customer reply replied 8 months ago
Yeah give me one sec
TV Technician: Jack, Technician replied 8 months ago

No problem

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago
Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

If that answers your questions for now then PLEASE DO TAKE THE TIME TO RATE (stars above and submit), it does not cost you anything more and does not close this post ,
Also you can come back at any time without additional charges if you have further questions or need help and it gets this independent tech. paid for his time helping you .

Ask Your Own TV Question
TV Technician: Jack, Technician replied 8 months ago

Any questions on this ?
If not for now then PLEASE DO RATE , it doesn`t cost you anything more and I get paid for my time.

If you cant find the rating system (stars at the top and SUBMIT ) then you can do it verbally here by saying like " I rate " excellent/good service

Remember that you can come back here at any time after rating (no additional charges) if you have other questions related to that

Ask Your Own TV Question
Was this answer helpful?
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,147
11,147 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My Sharp flat screen TV has no picture, only sound. What is wrong?
My Sharp LCD TV has sound but no picture. I have reset it and was able to get a picture for a brief moment before it went black again.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Dynex Tv has no picture, black screen. Volume is good. Model
My Dynex Tv has no picture, black screen. Volume is good. Model #DX-22LD150A11. TV is only a couple of years old. Is there anything I can try to get the picture back.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi I am getting a red "not available" message on my Toshiba
Hi I am getting a red "not available" message on my Toshiba 47" LCD Regza HDTV. Also, the remote and on-unit controls are unresponsive. Can you help?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My tv not connecting to server---directv satellite service.
my tv not connecting to server---directv satellite service … read more
Harry
Harry
1,683 satisfied customers
I am trying to refresh my satellite service at my second
I am trying to refresh my satellite service at my second home. I can get the guide to work but can't get the channel to open. I have called the toll free number to try to refresh it that way. now what… read more
Harry
Harry
1,683 satisfied customers
I have a DIRECTV satellite with the portable 'genie' in my
I have a DIRECTV satellite with the portable 'genie' in my bedroom. I am disabled; last night I fell hitting the cedar chest that had tv and equipment. There are two black boxes besides the genie. One… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Having trouble satellite not communicating with dish error
having trouble satellite not communicating with dish error code 775 … read more
Harry
Harry
1,683 satisfied customers
We discontinued DirecTV satellite dish and now have
We discontinued DirecTV satellite dish and now have fiber-optic cable. TV in living room works and is on line. TM in bedroom says we have no connection to Internet. Lady at Ciello Cable, whose techs i… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Was watching T.V. (through satellite).....than the screen
was watching T.V. (through Bell satellite).....than the screen went black and now there is no sound.....not even through the receiver … read more
Jack
Jack
Technician
11,147 satisfied customers
Is someone going to connect directly to my Satellite A600
Is someone going to connect directly to my Satellite A600 and analyze my screen problem soon?… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I disconnected the satellite cable and attached an antenna.
I disconnected the satellite cable and attached an antenna. How do I cet it to work? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
We have a Panasonic LCD tv with a Direct TV satellite dish.
We have a Panasonic LCD tv with a Direct TV satellite dish. We had to change our modem and I put in an extender (Netgear WiFi) downstairs as the tv is upstairs. When I went to "setup" on the tv, I upl… read more
Harry
Harry
1,683 satisfied customers
I have a picture problem with a Sylvania flat screen TV model
I have a picture problem with a Sylvania flat screen TV model LC320SSX. At first there was about a4 inch wide vertical band that was slightly darker than the rest of the picture. Then the right hand s… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Element LCd tv has a black screen
Element LCd tv has a black screen… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My LCD TV turns on and there vertical and horizontal line on
My LCD TV turns on and there vertical and horizontal line on the screen?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a RCA model 46LA45RQ 46" LCD with full HDTV, and have
I have a RCA model 46LA45RQ 46" LCD with full HDTV, and have colored vertical lines on the left side of the screen, has the picture behind the line as best I can tell, some time the lines have disapea… read more
Steve
Steve
Chief Engineer
9 satisfied customers
L32A02A Hitachi lcd tv is stuck on child lock. I have no remote
L32A02A Hitachi lcd tv is stuck on child lock. I have no remote or user's manual. Was working fine until a friend was trying to get a full screen & he accidentally put the child lock on. How can I tak… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
My Olevia flat screen TV started turning itself off at shorter
My Olevia flat screen TV started turning itself off at shorter and shorter intervals, until now it won't stay on longer than 15 seconds before it shuts itself off. I've tried several different outlets… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x