How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I can't get the picture to fit the screen. It is lager, it

Customer Question

I can't get the picture to fit the screen. It is lager
JA: What's the model number of your TV? How old is it?
Customer: it is a new one. Have had it about a month. I don't know the model number
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes, The menu works, but I don't know what to do. I didn't get book with it.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I turned it on &I the picture was too big. I happened yesterday.
JA: Anything else you want the Expert to know before I connect you?
Customer: I just need to learn to do what needs doing. Is there any way I can get a book?
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 1 month ago.

Can you reply with the model number off of the sticker on the back of the TV so I can look this set up? Also can you tell me if you're using a cable box with the set?

Expert:  Aric replied 1 month ago.

Please simply send a reply back to proceed.