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Our Sony TV has vertical and horizontal lines all the

Customer Question
Our Sony TV has...

Our Sony TV has vertical and horizontal lines all the suddenly came up

Technician's Assistant: What's the make/model of your device? How old is it?

About 2010; model: KDL-52NX800; seriel(###) ###-####

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It started just a few minutes ago during the OU & Ohio gamae

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

My husband turned it off and

Submitted: 11 months ago.Category: TV
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Answered in 7 minutes by:
9/10/2017
TV Technician: Nathan, Installer replied 11 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,334
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you able to see the sony menu screens? Or do the lines show up over top of those too?

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TV Technician: Nathan, Installer replied 11 months ago

Yes to both? The lines show on top of the menus?

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