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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our Sony TV has vertical and horizontal lines all the

Customer Question

our Sony TV has vertical and horizontal lines all the suddenly came up
JA: What's the make/model of your device? How old is it?
Customer: about 2010; model: KDL-52NX800; seriel(###) ###-####JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started just a few minutes ago during the OU & Ohio gamae
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: My husband turned it off and
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you able to see the sony menu screens? Or do the lines show up over top of those too?

Customer: replied 1 month ago.
Expert:  Nathan replied 1 month ago.

Yes to both? The lines show on top of the menus?