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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Problem with channels, INSIGNIA THE LOCAL CHANNEL OK.THE

Customer Question

problem with channels
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: INSIGNIA THE LOCAL CHANNEL OK.THE GLOBAL quit after a few weeks.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: TV works but Iget only the local channel
JA: How long has this been an issue? What happened right before this popped up?
Customer: I dont know the second channel the best one Channel 12.1 would not open
JA: Anything else you want the Expert to know before I connect you?
Customer: Dont think so
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the complete model number of the tv?
How are you getting your stations (antenna, basic cable, cable/satellite)?