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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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How do I set up my Visio using Comcast? I have connected

Customer Question

How do I set up my Visio using Comcast? I have connected display with cable box using hdmi cord. Now what?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: E series 43". Just out of the box, brand new
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Comcast cable box. Also have Sony wireless headset connected to cable.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have no signal, no idea how to start. Do not wish to use smartphone as remote. Can I use Comcast remote as I've done with previous tvs?
JA: Anything else you want the Expert to know before I connect you?
Customer: Just want to get this up and running
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.

I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.


Expert:  Anthony_Infotech replied 1 month ago.

Please let me know when you are in the chat please by replying in the box below, messages for phone calls are sent by the site not me thanks


Customer: replied 1 month ago.
I'm here
Customer: replied 1 month ago.
I just paid $33 for help. Do I understand that it will cost me another $26 to talk with someone?????
Expert:  Anthony_Infotech replied 1 month ago.

Sorry your message did not appear on my list

So you have the TV connected via HDMI now have you swapped inputs using the tv remote?so there will be an INPUT or SOURCE button on there or maybe even an dedicated HDMI button,you need to keep pressing once every second until the box comes through

Expert:  Anthony_Infotech replied 1 month ago.

Do you need any help please?