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The picture on our model TC-50Cx400U is extremely faint. If…

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The picture on our...

The picture on our model TC-50Cx400U is extremely faint. If you shine a flashlight on it you can see the picture. Cable is working. I can't get the menu to come up either.

Technician's Assistant: What's the make/model of your device? How old is it?

Panasonic TC-50CX400U

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started yesterday. We disconnected everything and reconnected. We rebooted the cable, Cable is working on all other TVs. We can hear but can't see pic unless we use a flashlight.

Submitted: 11 months ago.Category: TV
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Answered in 1 minute by:
9/9/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,477
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

- Any idea how old is the TV or is it still under warranty?

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